Automatisch aus dem Englischen übersetzt. Englische Version lesenSuchanfragen pro Monat in den USA. Quelle: Semrush, October 2026.

Freshdesk vs Help Scout

Two Helpdesk-Software tools side by side. Anything the vendor hasn’t confirmed says so.

Freshdesk compared with Help Scout
	Freshdesk #2 in Helpdesk-Software	Help Scout #4 in Helpdesk-Software
What it does	Helpdesk von Freshworks mit dem Freddy AI-Assistenten.	Gemeinsamer Posteingang und Helpdesk mit KI-Entwürfen und Antworten.
Monthly searches	60.500	4.400
Preise	Custom pricing, contact sales	Free plan
All plans	All plans Plan details not verified yet.	All plans Free Annual price not stated Monthly price not stated 5 seats included Source Standard Annual price not stated Monthly price not stated Source Plus Annual price not stated Monthly price not stated Source Pro Annual price not stated Monthly price not stated Source startup plan Annual price not stated Monthly price not stated Source
Kostenlose Testphase	Free trial	15-day free trial, no card needed
Integrationen	Nicht bestätigt	Nicht bestätigt
Listing status	Nicht übernommen	Nicht übernommen
Website	freshworks.com	helpscout.com

Pricing and trials come from each vendor’s pricing page, checked Freshdesk: 03.11.2026; Help Scout: 03.11.2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, Oktober 2026.

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