英語から自動翻訳されています。英語版を読む米国月間検索数。出典：Semrush、October 2026。

Freshdesk vs Help Scout

Two ヘルプデスクツール tools side by side. Anything the vendor hasn’t confirmed says so.

Freshdesk compared with Help Scout
	Freshdesk #2 in ヘルプデスクツール	Help Scout #4 in ヘルプデスクツール
What it does	Freddy AIアシスタントを搭載したFreshworksのヘルプデスク。	AIによる下書きと回答機能を備えた共有受信トレイとヘルプデスク。
Monthly searches	60,500	4,400
料金	Custom pricing, contact sales	Free plan
All plans	All plans Plan details not verified yet.	All plans Free Annual price not stated Monthly price not stated 5 seats included Source Standard Annual price not stated Monthly price not stated Source Plus Annual price not stated Monthly price not stated Source Pro Annual price not stated Monthly price not stated Source startup plan Annual price not stated Monthly price not stated Source
無料トライアル	Free trial	15-day free trial, no card needed
連携機能	未確認	未確認
Listing status	未引き継ぎ	未引き継ぎ
ウェブサイト	freshworks.com	helpscout.com

Pricing and trials come from each vendor’s pricing page, checked Freshdesk: 2026/11/03; Help Scout: 2026/11/03.

Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.

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