英語から自動翻訳されています。英語版を読む米国月間検索数。出典：Semrush、October 2026。

Freshdesk vs Gorgias

Two ヘルプデスクツール tools side by side. Anything the vendor hasn’t confirmed says so.

Freshdesk compared with Gorgias
	Freshdesk #2 in ヘルプデスクツール	Gorgias #3 in ヘルプデスクツール
What it does	Freddy AIアシスタントを搭載したFreshworksのヘルプデスク。	Shopifyストア向けに構築されたAIエージェント搭載のEC向けヘルプデスク。
Monthly searches	60,500	22,200
料金	Custom pricing, contact sales	From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)
All plans	All plans Plan details not verified yet.	All plans Starter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) Source Basic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) Source Pro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) Source Advanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Source fully custom plan Annual price not stated Monthly price not stated Source Voice $25 /mo, billed annually Monthly price not stated Source SMS $17 /mo, billed annually Monthly price not stated Source
無料トライアル	Free trial	Not mentioned on their pricing page
連携機能	未確認	未確認
Listing status	未引き継ぎ	未引き継ぎ
ウェブサイト	freshworks.com	gorgias.com

Pricing and trials come from each vendor’s pricing page, checked Freshdesk: 2026/11/03; Gorgias: 2026/11/03.

Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.

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