Automatisch aus dem Englischen übersetzt. Englische Version lesenSuchanfragen pro Monat in den USA. Quelle: Semrush, October 2026.

Freshdesk vs Gorgias

Two Helpdesk-Software tools side by side. Anything the vendor hasn’t confirmed says so.

Freshdesk compared with Gorgias
	Freshdesk #2 in Helpdesk-Software	Gorgias #3 in Helpdesk-Software
What it does	Helpdesk von Freshworks mit dem Freddy AI-Assistenten.	Helpdesk für den E-Commerce mit AI-Agenten für Shopify-Shops.
Monthly searches	60.500	22.200
Preise	Custom pricing, contact sales	From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)
All plans	All plans Plan details not verified yet.	All plans Starter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) Source Basic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) Source Pro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) Source Advanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Source fully custom plan Annual price not stated Monthly price not stated Source Voice $25 /mo, billed annually Monthly price not stated Source SMS $17 /mo, billed annually Monthly price not stated Source
Kostenlose Testphase	Free trial	Not mentioned on their pricing page
Integrationen	Nicht bestätigt	Nicht bestätigt
Listing status	Nicht übernommen	Nicht übernommen
Website	freshworks.com	gorgias.com

Pricing and trials come from each vendor’s pricing page, checked Freshdesk: 03.11.2026; Gorgias: 03.11.2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, Oktober 2026.

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