Automatisch aus dem Englischen übersetzt. Englische Version lesenSuchanfragen pro Monat in den USA. Quelle: Semrush, October 2026.

Help Scout vs Zendesk

Two Helpdesk-Software tools side by side. Anything the vendor hasn’t confirmed says so.

Help Scout compared with Zendesk
	Help Scout #4 in Helpdesk-Software	Zendesk #1 in Helpdesk-Software
What it does	Gemeinsamer Posteingang und Helpdesk mit KI-Entwürfen und Antworten.	Helpdesk mit Ticketverwaltung, Messaging und KI-Agenten.
Monthly searches	4.400	368.000
Preise	Free plan	From $19 per seat/mo, billed annually ($25 monthly)
All plans	All plans Free Annual price not stated Monthly price not stated 5 seats included Source Standard Annual price not stated Monthly price not stated Source Plus Annual price not stated Monthly price not stated Source Pro Annual price not stated Monthly price not stated Source startup plan Annual price not stated Monthly price not stated Source	All plans Zendesk + Forethought Annual price not stated Monthly price not stated Source
Kostenlose Testphase	15-day free trial, no card needed	14-day free trial, no card needed
Integrationen	Nicht bestätigt	Nicht bestätigt
Listing status	Nicht übernommen	Nicht übernommen
Website	helpscout.com	zendesk.com

Pricing and trials come from each vendor’s pricing page, checked Help Scout: 03.11.2026; Zendesk: 03.11.2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, Oktober 2026.

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