Traducido automáticamente del inglés. Leer la versión en inglésBúsquedas mensuales en EE. UU. Fuente: Semrush, October 2026.

Help Scout vs Zendesk

Two Mesa de ayuda tools side by side. Anything the vendor hasn’t confirmed says so.

Help Scout compared with Zendesk
	Help Scout #4 in Mesa de ayuda	Zendesk #1 in Mesa de ayuda
What it does	Bandeja de entrada compartida y servicio de asistencia con borradores y respuestas de IA.	Mesa de ayuda con gestión de tickets, mensajería y agentes de IA.
Monthly searches	4400	368.000
Precios	Free plan	From $19 per seat/mo, billed annually ($25 monthly)
All plans	All plans Free Annual price not stated Monthly price not stated 5 seats included Source Standard Annual price not stated Monthly price not stated Source Plus Annual price not stated Monthly price not stated Source Pro Annual price not stated Monthly price not stated Source startup plan Annual price not stated Monthly price not stated Source	All plans Zendesk + Forethought Annual price not stated Monthly price not stated Source
Prueba gratuita	15-day free trial, no card needed	14-day free trial, no card needed
Integraciones	Sin confirmar	Sin confirmar
Listing status	Sin reclamar	Sin reclamar
Sitio web	helpscout.com	zendesk.com

Pricing and trials come from each vendor’s pricing page, checked Help Scout: 3 nov 2026; Zendesk: 3 nov 2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, octubre de 2026.

More Mesa de ayuda comparisons