Automatisch aus dem Englischen übersetzt. Englische Version lesenSuchanfragen pro Monat in den USA. Quelle: Semrush, October 2026.

Pylon vs Zendesk

Two Helpdesk-Software tools side by side. Anything the vendor hasn’t confirmed says so.

Pylon compared with Zendesk
	Pylon #5 in Helpdesk-Software	Zendesk #1 in Helpdesk-Software
What it does	B2B-Supportplattform für Slack, Teams und E-Mail.	Helpdesk mit Ticketverwaltung, Messaging und KI-Agenten.
Monthly searches	170	368.000
Preise	See pricing on their site	From $19 per seat/mo, billed annually ($25 monthly)
All plans	All plans Enterprise Annual price not stated Monthly price not stated Source	All plans Zendesk + Forethought Annual price not stated Monthly price not stated Source
Kostenlose Testphase	Not mentioned on their pricing page	14-day free trial, no card needed
Integrationen	Nicht bestätigt	Nicht bestätigt
Listing status	Nicht übernommen	Nicht übernommen
Website	usepylon.com	zendesk.com

Pricing and trials come from each vendor’s pricing page, checked Pylon: 03.11.2026; Zendesk: 03.11.2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, Oktober 2026.

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