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由英文自动翻译。 阅读英文版本美国月搜索量。来源：Semrush，October 2026。

Freshdesk vs Gorgias

Two AI服务台 tools side by side. Anything the vendor hasn’t confirmed says so.

Freshdesk compared with Gorgias
Freshdesk

#2 in AI服务台

Gorgias

#3 in AI服务台

What it doesFreshworks 提供的帮助台，配备 Freddy AI 助手。为 Shopify 商店打造的电商客服系统，配备 AI 智能体。
Monthly searches
60,500
22,200
价格Custom pricing, contact salesFrom $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)
All plans
All plans

Plan details not verified yet.

All plans

  • Starter

    Annual price not stated

    $10 /mo, billed monthly

    3 seats included ($3.33/mo per seat)

    Source

  • Basic

    $50 /mo, billed annually

    $60 /mo, billed monthly

    500 seats included ($0.1/mo per seat)

    Source

  • Pro

    $300 /mo, billed annually

    $360 /mo, billed monthly

    500 seats included ($0.6/mo per seat)

    Source

  • Advanced

    $750 /mo, billed annually

    $900 /mo, billed monthly

    500 seats included ($1.5/mo per seat)

    Source

  • fully custom plan

    Annual price not stated

    Monthly price not stated

    Source

  • Voice

    $25 /mo, billed annually

    Monthly price not stated

    Source

  • SMS

    $17 /mo, billed annually

    Monthly price not stated

    Source
免费试用Free trialNot mentioned on their pricing page
集成未确认未确认
Listing status未认领未认领
网站freshworks.comgorgias.com

Pricing and trials come from each vendor’s pricing page, checked Freshdesk: 2026年11月3日; Gorgias: 2026年11月3日.

Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.

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