由英文自动翻译。阅读英文版本美国月搜索量。来源：Semrush，October 2026。

Gorgias vs Zendesk

Two AI服务台 tools side by side. Anything the vendor hasn’t confirmed says so.

Gorgias compared with Zendesk
	Gorgias #3 in AI服务台	Zendesk #1 in AI服务台
What it does	为 Shopify 商店打造的电商客服系统，配备 AI 智能体。	提供工单管理、消息沟通和 AI 智能体的帮助台。
Monthly searches	22,200	368,000
价格	From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)	From $19 per seat/mo, billed annually ($25 monthly)
All plans	All plans Starter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) Source Basic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) Source Pro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) Source Advanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Source fully custom plan Annual price not stated Monthly price not stated Source Voice $25 /mo, billed annually Monthly price not stated Source SMS $17 /mo, billed annually Monthly price not stated Source	All plans Zendesk + Forethought Annual price not stated Monthly price not stated Source
免费试用	Not mentioned on their pricing page	14-day free trial, no card needed
集成	未确认	未确认
Listing status	未认领	未认领
网站	gorgias.com	zendesk.com

Pricing and trials come from each vendor’s pricing page, checked Gorgias: 2026年11月3日; Zendesk: 2026年11月3日.

Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.

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