Gorgias vs Help Scout
Two AI服务台 tools side by side. Anything the vendor hasn’t confirmed says so.
Gorgias compared with Help Scout | #3 in AI服务台 | #4 in AI服务台 |
|---|
| What it does | 为 Shopify 商店打造的电商客服系统，配备 AI 智能体。 | 提供 AI 草稿和答复功能的共享收件箱与帮助台。 |
|---|
| Monthly searches | | |
|---|
| 价格 | From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly) | Free plan |
|---|
| All plans | All plansStarter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) SourceBasic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) SourcePro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) SourceAdvanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Sourcefully custom plan Annual price not stated Monthly price not stated SourceVoice $25 /mo, billed annually Monthly price not stated SourceSMS $17 /mo, billed annually Monthly price not stated Source
| All plansFree Annual price not stated Monthly price not stated 5 seats included SourceStandard Annual price not stated Monthly price not stated SourcePlus Annual price not stated Monthly price not stated SourcePro Annual price not stated Monthly price not stated Sourcestartup plan Annual price not stated Monthly price not stated Source
|
|---|
| 免费试用 | Not mentioned on their pricing page | 15-day free trial, no card needed |
|---|
| 集成 | 未确认 | 未确认 |
|---|
| Listing status | 未认领 | 未认领 |
|---|
| 网站 | gorgias.com | helpscout.com |
|---|
Pricing and trials come from each vendor’s pricing page, checked Gorgias: 2026年11月3日; Help Scout: 2026年11月3日.
Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.
