Gorgias vs Help Scout
Two ヘルプデスクツール tools side by side. Anything the vendor hasn’t confirmed says so.
Gorgias compared with Help Scout | #3 in ヘルプデスクツール | #4 in ヘルプデスクツール |
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| What it does | Shopifyストア向けに構築されたAIエージェント搭載のEC向けヘルプデスク。 | AIによる下書きと回答機能を備えた共有受信トレイとヘルプデスク。 |
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| Monthly searches | | |
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| 料金 | From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly) | Free plan |
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| All plans | All plansStarter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) SourceBasic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) SourcePro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) SourceAdvanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Sourcefully custom plan Annual price not stated Monthly price not stated SourceVoice $25 /mo, billed annually Monthly price not stated SourceSMS $17 /mo, billed annually Monthly price not stated Source
| All plansFree Annual price not stated Monthly price not stated 5 seats included SourceStandard Annual price not stated Monthly price not stated SourcePlus Annual price not stated Monthly price not stated SourcePro Annual price not stated Monthly price not stated Sourcestartup plan Annual price not stated Monthly price not stated Source
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| 無料トライアル | Not mentioned on their pricing page | 15-day free trial, no card needed |
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| 連携機能 | 未確認 | 未確認 |
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| Listing status | 未引き継ぎ | 未引き継ぎ |
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| ウェブサイト | gorgias.com | helpscout.com |
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Pricing and trials come from each vendor’s pricing page, checked Gorgias: 2026/11/03; Help Scout: 2026/11/03.
Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.
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