英語から自動翻訳されています。英語版を読む米国月間検索数。出典：Semrush、October 2026。

Gorgias vs Zendesk

Two ヘルプデスクツール tools side by side. Anything the vendor hasn’t confirmed says so.

Gorgias compared with Zendesk
	Gorgias #3 in ヘルプデスクツール	Zendesk #1 in ヘルプデスクツール
What it does	Shopifyストア向けに構築されたAIエージェント搭載のEC向けヘルプデスク。	チケット管理、メッセージング、AIエージェントを備えたヘルプデスク。
Monthly searches	22,200	368,000
料金	From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)	From $19 per seat/mo, billed annually ($25 monthly)
All plans	All plans Starter Annual price not stated $10 /mo, billed monthly 3 seats included ($3.33/mo per seat) Source Basic $50 /mo, billed annually $60 /mo, billed monthly 500 seats included ($0.1/mo per seat) Source Pro $300 /mo, billed annually $360 /mo, billed monthly 500 seats included ($0.6/mo per seat) Source Advanced $750 /mo, billed annually $900 /mo, billed monthly 500 seats included ($1.5/mo per seat) Source fully custom plan Annual price not stated Monthly price not stated Source Voice $25 /mo, billed annually Monthly price not stated Source SMS $17 /mo, billed annually Monthly price not stated Source	All plans Zendesk + Forethought Annual price not stated Monthly price not stated Source
無料トライアル	Not mentioned on their pricing page	14-day free trial, no card needed
連携機能	未確認	未確認
Listing status	未引き継ぎ	未引き継ぎ
ウェブサイト	gorgias.com	zendesk.com

Pricing and trials come from each vendor’s pricing page, checked Gorgias: 2026/11/03; Zendesk: 2026/11/03.

Searches are US monthly volumes for each tool’s brand query, Semrush, 2026年10月.

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