Kayako alternatives

Other AI help desk tools, ranked by monthly US searches for each tool’s name.

Sponsored spot open, $99 a quarter Sponsored spot open, $99 a quarter

Ranked by search demand

1
ZendeskUnclaimed
Help desk with ticketing, messaging and AI agents.
368,000 searches/mo
Pricing
From $19 per seat/mo, billed annually ($25 monthly)
Free trial
14-day free trial, no card needed
2
FreshdeskUnclaimed
Help desk from Freshworks with the Freddy AI assistant.
60,500 searches/mo
Pricing
Custom pricing, contact sales
Free trial
Free trial
3
GorgiasUnclaimed
Help desk for ecommerce with AI agents built for Shopify stores.
22,200 searches/mo
Pricing
From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)
Free trial
Not mentioned on their pricing page
4
Help ScoutUnclaimed
Shared inbox and help desk with AI drafts and answers.
4,400 searches/mo
Pricing
Free plan
Free trial
15-day free trial, no card needed
5
PylonUnclaimed
B2B support platform for Slack, Teams and email.
170 searches/mo
Pricing
See pricing on their site
Free trial
Not mentioned on their pricing page
6
BlueTweakUnclaimed
Resolve routine support requests with AI and manage tickets across channels.
New
Pricing
See pricing on their site
Free trial
14-day free trial, no card needed
7
CobbaiUnclaimed
Manage support tickets, automate replies, and assist agents with an AI helpdesk.
New
Pricing
From €39 per seat/mo, billed annually
Free trial
Not mentioned on their pricing page
8
DeskDayUnclaimed
Manage service desk tickets, draft replies and assign technicians with AI.
New
Pricing
See pricing on their site
Free trial
14-day free trial
9
FeaturebaseUnclaimed
Manage support tickets, automate replies with AI and capture customer feedback.
New
Pricing
Free plan, paid from $29 per seat/mo, billed annually ($37 monthly)
Free trial
10-day free trial, no card needed
10
FixifyUnclaimed
Automates routine level-1 help desk tickets inside your PSA with expert oversight.
New
Pricing
Custom pricing, contact sales
Free trial
Not mentioned on their pricing page
11
HelpDeskUnclaimed
Manage support tickets with AI reply drafts, summaries, routing, and case resolution.
New
Pricing
From $19 per user/mo, billed annually ($25 monthly)
Free trial
14-day free trial, no card needed
12
HelplyUnclaimed
Manage support tickets with AI agents that investigate issues and resolve requests.
New
Pricing
From $49/mo
Free trial
14-day free trial, no card needed
14
LiveAgentUnclaimed
Manage support tickets across channels with AI reply drafts, summaries and chatbots.
New
Pricing
See pricing on their site
Free trial
30-day free trial, no card needed
15
Ticketdesk AIUnclaimed
Answer email and chat tickets with AI agents and route complex requests to your team.
New
Pricing
From $29/mo, 3 seats included ($9.67/mo per seat)
Free trial
Free trial
16
TOPdeskUnclaimed
Manage service tickets, automate assignments and answer requests with AI.
New
Pricing
From £51/mo
Free trial
Not mentioned on their pricing page

Kayako alternatives ranked by US searches per month
Rank	Tool	US searches per month	Pricing	Free trial	Status
1	Zendesk Help desk with ticketing, messaging and AI agents.	368,000 searches/mo	From $19 per seat/mo, billed annually ($25 monthly)	14-day free trial, no card needed	Unclaimed
2	Freshdesk Help desk from Freshworks with the Freddy AI assistant.	60,500 searches/mo	Custom pricing, contact sales	Free trial	Unclaimed
3	Gorgias Help desk for ecommerce with AI agents built for Shopify stores.	22,200 searches/mo	From $10/mo, billed monthly, 3 seats included ($3.33/mo per seat) ($10 monthly)	Not mentioned on their pricing page	Unclaimed
4	Help Scout Shared inbox and help desk with AI drafts and answers.	4,400 searches/mo	Free plan	15-day free trial, no card needed	Unclaimed
5	Pylon B2B support platform for Slack, Teams and email.	170 searches/mo	See pricing on their site	Not mentioned on their pricing page	Unclaimed
6	BlueTweak Resolve routine support requests with AI and manage tickets across channels.	New	See pricing on their site	14-day free trial, no card needed	Unclaimed
7	Cobbai Manage support tickets, automate replies, and assist agents with an AI helpdesk.	New	From €39 per seat/mo, billed annually	Not mentioned on their pricing page	Unclaimed
8	DeskDay Manage service desk tickets, draft replies and assign technicians with AI.	New	See pricing on their site	14-day free trial	Unclaimed
9	Featurebase Manage support tickets, automate replies with AI and capture customer feedback.	New	Free plan, paid from $29 per seat/mo, billed annually ($37 monthly)	10-day free trial, no card needed	Unclaimed
10	Fixify Automates routine level-1 help desk tickets inside your PSA with expert oversight.	New	Custom pricing, contact sales	Not mentioned on their pricing page	Unclaimed
11	HelpDesk Manage support tickets with AI reply drafts, summaries, routing, and case resolution.	New	From $19 per user/mo, billed annually ($25 monthly)	14-day free trial, no card needed	Unclaimed
12	Helply Manage support tickets with AI agents that investigate issues and resolve requests.	New	From $49/mo	14-day free trial, no card needed	Unclaimed
14	LiveAgent Manage support tickets across channels with AI reply drafts, summaries and chatbots.	New	See pricing on their site	30-day free trial, no card needed	Unclaimed
15	Ticketdesk AI Answer email and chat tickets with AI agents and route complex requests to your team.	New	From $29/mo, 3 seats included ($9.67/mo per seat)	Free trial	Unclaimed
16	TOPdesk Manage service tickets, automate assignments and answer requests with AI.	New	From £51/mo	Not mentioned on their pricing page	Unclaimed