Customer.io vs Dotdigital

Two AI email marketing tools side by side. Anything the vendor hasn’t confirmed says so.

Customer.io compared with Dotdigital
	Customer.io #2 in AI email marketing	Dotdigital #5 in AI email marketing
What it does	Email, push and SMS automation driven by your product data.	Create audiences and automate cross-channel marketing campaigns with AI agents.
Monthly searches	1,900	New
Pricing	From $100/mo, billed monthly ($100 monthly)	See pricing on their site
All plans	All plans Essentials Annual price not stated $100 /mo, billed monthly Source Premium $1,000 /mo, billed annually Monthly price not stated Source Enterprise Annual price not stated Monthly price not stated Source	All plans Plan details not verified yet.
Free trial	Not mentioned on their pricing page	Not mentioned on their pricing page
Integrations	Not confirmed	Adobe Commerce, BigCommerce, Microsoft Dynamics, Oracle, Salesforce, Shopify, Shopware, Trustpilot
Listing status	Unclaimed	Unclaimed
Website	customer.io	dotdigital.com

Pricing and trials come from each vendor’s pricing page, checked Customer.io: Nov 2, 2026; Dotdigital: Nov 9, 2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, October 2026.

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