# AI customer service tools

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / AI customer service tools

AI tools for support teams: customer service agents, help desks, call centers, receptionists and voice agents.

## Categories

- [AI receptionists](https://gtmshortlist.ai/ai-receptionist.md): 6,600 searches/mo. Most searched: Smith.ai, Goodcall, My AI Front Desk.
- [AI voice agents](https://gtmshortlist.ai/ai-voice-agents.md): 4,400 searches/mo. Most searched: Retell AI, Bland AI, Vapi.
- [AI call center](https://gtmshortlist.ai/ai-call-center.md): 2,900 searches/mo. Most searched: Five9, Talkdesk.
- [AI customer service agents](https://gtmshortlist.ai/ai-customer-service-agents.md): 1,600 searches/mo. Most searched: Sierra, Decagon, Kore.ai.
- [AI help desk](https://gtmshortlist.ai/ai-help-desk.md): 1,300 searches/mo. Most searched: Zendesk, Freshdesk, Gorgias.

## Most searched tools in support

1. [Zendesk](https://gtmshortlist.ai/zendesk.md) (AI help desk): 368,000 searches/mo. Help desk with ticketing, messaging and AI agents.
2. [Freshdesk](https://gtmshortlist.ai/freshdesk.md) (AI help desk): 60,500 searches/mo. Help desk from Freshworks with the Freddy AI assistant.
3. [Five9](https://gtmshortlist.ai/five9.md) (AI call center): 27,100 searches/mo. Cloud contact center with AI agents and agent assist.
4. [Gorgias](https://gtmshortlist.ai/gorgias.md) (AI help desk): 22,200 searches/mo. Help desk for ecommerce with AI agents built for Shopify stores.
5. [Retell AI](https://gtmshortlist.ai/retell-ai.md) (AI voice agents): 18,100 searches/mo. Build, test and deploy AI phone agents.
6. [Sierra](https://gtmshortlist.ai/sierra.md) (AI customer service agents): 14,800 searches/mo. Conversational AI agents for customer service at large consumer brands.
7. [Talkdesk](https://gtmshortlist.ai/talkdesk.md) (AI call center): 9,900 searches/mo. Cloud contact center platform with AI for service teams.
8. [Decagon](https://gtmshortlist.ai/decagon.md) (AI customer service agents): 6,600 searches/mo. AI agents that resolve support conversations across chat, email and voice.
9. [Bland AI](https://gtmshortlist.ai/bland-ai.md) (AI voice agents): 5,400 searches/mo. Enterprise platform for AI phone calls at volume.
10. [Help Scout](https://gtmshortlist.ai/help-scout.md) (AI help desk): 4,400 searches/mo. Shared inbox and help desk with AI drafts and answers.