# Zendesk alternatives

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Other AI help desk tools, ranked by monthly US searches.

1. [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant. 60,500 searches/mo.
2. [Gorgias](https://gtmshortlist.ai/gorgias.md): Help desk for ecommerce with AI agents built for Shopify stores. 22,200 searches/mo.
3. [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers. 4,400 searches/mo.
4. [Pylon](https://gtmshortlist.ai/pylon.md): B2B support platform for Slack, Teams and email. 170 searches/mo.