# Talkdesk

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Cloud contact center platform with AI for service teams.

- Rank: #2 in AI call center
- Searches: 9,900 US searches/mo for “talkdesk”, October 2026, Semrush
- Category: [AI call center](https://gtmshortlist.ai/ai-call-center.md)
- Website: https://www.talkdesk.com
- Pricing: From $85 per user/mo
- Free plan: Not mentioned on their pricing page
- Free trial: Not mentioned on their pricing page
- Pricing source: https://www.talkdesk.com/pricing/
- Pricing checked: 2026-11-02T20:08:55.34+00:00
- Pricing confirmation: From vendor website
- All plans: [{"name":"Digital Essentials","unit":"per user","evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"Digital Essentials"},{"url":"https://www.talkdesk.com/pricing/","field":"monthly_price","quote":"$85USD Per user, Per month"},{"url":"https://www.talkdesk.com/pricing/","field":"unit","quote":"$85USD Per user, Per month"}],"annual_price":null,"monthly_price":85},{"name":"Voice Essentials","unit":"per user","evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"Voice Essentials"},{"url":"https://www.talkdesk.com/pricing/","field":"monthly_price","quote":"$105USD Per user, Per month"},{"url":"https://www.talkdesk.com/pricing/","field":"unit","quote":"$105USD Per user, Per month"}],"annual_price":null,"monthly_price":105},{"name":"Elite","unit":"per user","evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"For Omnichannel and WFM Elite"},{"url":"https://www.talkdesk.com/pricing/","field":"monthly_price","quote":"$165USD Per user, Per month"},{"url":"https://www.talkdesk.com/pricing/","field":"unit","quote":"$165USD Per user, Per month"}],"annual_price":null,"monthly_price":165},{"name":"Industry Experience Clouds","unit":"per user","evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"Industry Experience Clouds"},{"url":"https://www.talkdesk.com/pricing/","field":"monthly_price","quote":"$225USD Per user, Per month"},{"url":"https://www.talkdesk.com/pricing/","field":"unit","quote":"$225USD Per user, Per month"}],"annual_price":null,"monthly_price":225},{"name":"Government","unit":null,"evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"Government (custom-priced)"}],"annual_price":null,"monthly_price":null},{"name":"Talkdesk Express","unit":null,"evidence":[{"url":"https://www.talkdesk.com/pricing/","field":"name","quote":"Talkdesk Express, built for small businesses."}],"annual_price":null,"monthly_price":null}]
- Integrations: Not confirmed
- Status: Unclaimed
- Last checked: Oct 28, 2026

This listing is unclaimed. Details come from Talkdesk’s public website. Pricing is from their pricing page, checked Nov 2, 2026. Integrations aren’t confirmed by the vendor.

## Talkdesk alternatives

- [Five9](https://gtmshortlist.ai/five9.md): Cloud contact center with AI agents and agent assist.
- [All Talkdesk alternatives](https://gtmshortlist.ai/talkdesk/alternatives.md)