# NiCE

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI call center](https://gtmshortlist.ai/ai-call-center.md) / NiCE

Automate customer service with AI agents, call routing, and real-time agent assistance.

- Rank: #12 in AI call center
- Searches: New listing, search volume pending
- Category: [AI call center](https://gtmshortlist.ai/ai-call-center.md)
- Website: https://nice.com
- Pricing: From $2/yr
- Free plan: Not mentioned on their pricing page
- Free trial: Not mentioned on their pricing page
- Pricing source: https://www.nice.com/pricing
- Pricing checked: 2026-11-05T23:27:21.41+00:00
- Pricing confirmation: From vendor website
- All plans: Omnichannel Suite: Annual price not stated; $110 /mo, billed monthly; Essential Suite: Annual price not stated; $135 /mo, billed monthly; Core Suite: Annual price not stated; $169 /mo, billed monthly; Complete Suite: Annual price not stated; $209 /mo, billed monthly; Ultimate Suite: Annual price not stated; $249 /mo, billed monthly; The Ultimate Banking Experience: Annual price not stated; $249 /mo, billed monthly; The Ultimate Insurance Experience: Annual price not stated; $249 /mo, billed monthly; The Ultimate Healthcare Experience: Annual price not stated; $249 /mo, billed monthly; The Ultimate Retail Experience: Annual price not stated; $249 /mo, billed monthly; The Ultimate Government Experience: Annual price not stated; Monthly price not stated
- Integrations: Not confirmed
- Status: Unclaimed
- Last checked: Nov 5, 2026

This listing is unclaimed. Details come from NiCE’s public website. Pricing is from their pricing page, checked Nov 5, 2026. Integrations aren’t confirmed by the vendor.

## NiCE alternatives

- [Five9](https://gtmshortlist.ai/five9.md): Cloud contact center with AI agents and agent assist.
- [Talkdesk](https://gtmshortlist.ai/talkdesk.md): Cloud contact center platform with AI for service teams.
- [Acefone](https://gtmshortlist.ai/acefone.md): Manage customer calls with AI voice agents, automated dialers and speech analytics.
- [Call Center Studio](https://gtmshortlist.ai/call-center-studio.md): Manage calls, messages and customer support with AI in a cloud contact center.
- [All NiCE alternatives](https://gtmshortlist.ai/nice/alternatives.md)