# Kayako

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI help desk](https://gtmshortlist.ai/ai-help-desk.md) / Kayako

Manage support tickets and use AI to triage requests, draft replies, and resolve cases.

- Rank: #13 in AI help desk
- Searches: New listing, search volume pending
- Category: [AI help desk](https://gtmshortlist.ai/ai-help-desk.md)
- Website: https://kayako.com
- Pricing: From $1
- Free plan: Not mentioned on their pricing page
- Free trial: Not mentioned on their pricing page
- Pricing source: https://kayako.com/pricing/
- Pricing checked: 2026-11-11T13:31:27.695+00:00
- Pricing confirmation: From vendor website
- All plans: Kay: Annual price not stated; Monthly price not stated; Kayako One: Annual price not stated; Monthly price not stated
- Integrations: Zendesk, Freshdesk, Intercom, Salesforce
- Status: Unclaimed
- Last checked: Nov 11, 2026

This listing is unclaimed. Details come from Kayako’s public website. Pricing is from their pricing page, checked Nov 11, 2026. Integrations aren’t confirmed by the vendor.

## Kayako alternatives

- [Zendesk](https://gtmshortlist.ai/zendesk.md): Help desk with ticketing, messaging and AI agents.
- [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant.
- [Gorgias](https://gtmshortlist.ai/gorgias.md): Help desk for ecommerce with AI agents built for Shopify stores.
- [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers.
- [All Kayako alternatives](https://gtmshortlist.ai/kayako/alternatives.md)