# HelpDesk alternatives

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Other AI help desk tools, ranked by monthly US searches for each tool’s name.

1. [Zendesk](https://gtmshortlist.ai/zendesk.md): Help desk with ticketing, messaging and AI agents. 368,000 searches/mo.
2. [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant. 60,500 searches/mo.
3. [Gorgias](https://gtmshortlist.ai/gorgias.md): Help desk for ecommerce with AI agents built for Shopify stores. 22,200 searches/mo.
4. [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers. 4,400 searches/mo.
5. [Pylon](https://gtmshortlist.ai/pylon.md): B2B support platform for Slack, Teams and email. 170 searches/mo.
6. [BlueTweak](https://gtmshortlist.ai/bluetweak.md): Resolve routine support requests with AI and manage tickets across channels. New listing, search volume pending.
7. [Cobbai](https://gtmshortlist.ai/cobbai.md): Manage support tickets, automate replies, and assist agents with an AI helpdesk. New listing, search volume pending.
8. [DeskDay](https://gtmshortlist.ai/deskday.md): Manage service desk tickets, draft replies and assign technicians with AI. New listing, search volume pending.
9. [Featurebase](https://gtmshortlist.ai/featurebase.md): Manage support tickets, automate replies with AI and capture customer feedback. New listing, search volume pending.
10. [Fixify](https://gtmshortlist.ai/fixify.md): Automates routine level-1 help desk tickets inside your PSA with expert oversight. New listing, search volume pending.
11. [Helply](https://gtmshortlist.ai/helply.md): Manage support tickets with AI agents that investigate issues and resolve requests. New listing, search volume pending.
12. [Kayako](https://gtmshortlist.ai/kayako.md): Manage support tickets and use AI to triage requests, draft replies, and resolve cases. New listing, search volume pending.
13. [LiveAgent](https://gtmshortlist.ai/liveagent.md): Manage support tickets across channels with AI reply drafts, summaries and chatbots. New listing, search volume pending.
14. [Ticketdesk AI](https://gtmshortlist.ai/ticketdesk-ai.md): Answer email and chat tickets with AI agents and route complex requests to your team. New listing, search volume pending.
15. [TOPdesk](https://gtmshortlist.ai/topdesk.md): Manage service tickets, automate assignments and answer requests with AI. New listing, search volume pending.