# HelpDesk

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI help desk](https://gtmshortlist.ai/ai-help-desk.md) / HelpDesk

Manage support tickets with AI reply drafts, summaries, routing, and case resolution.

- Rank: #11 in AI help desk
- Searches: New listing, search volume pending
- Category: [AI help desk](https://gtmshortlist.ai/ai-help-desk.md)
- Website: https://helpdesk.com
- Pricing: From $19 per user/mo, billed annually ($25 monthly)
- Free plan: Not mentioned on their pricing page
- Free trial: 14-day free trial, no card needed
- Pricing source: https://www.helpdesk.com/pricing/
- Pricing checked: 2026-11-10T00:47:46.163+00:00
- Pricing confirmation: From vendor website
- All plans: Essential: $19 per user/mo, billed annually; $25 per user/mo, billed monthly; Enterprise: Annual price not stated; Monthly price not stated
- Integrations: Shopify, Salesforce, HubSpot, WordPress, WooCommerce, Webflow, Klaviyo, LiveChat, Messenger, WhatsApp, Text
- Status: Unclaimed
- Last checked: Nov 10, 2026

This listing is unclaimed. Details come from HelpDesk’s public website. Pricing is from their pricing page, checked Nov 10, 2026. Integrations aren’t confirmed by the vendor.

## HelpDesk alternatives

- [Zendesk](https://gtmshortlist.ai/zendesk.md): Help desk with ticketing, messaging and AI agents.
- [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant.
- [Gorgias](https://gtmshortlist.ai/gorgias.md): Help desk for ecommerce with AI agents built for Shopify stores.
- [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers.
- [All HelpDesk alternatives](https://gtmshortlist.ai/helpdesk/alternatives.md)