# Gorgias

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI help desk](https://gtmshortlist.ai/ai-help-desk.md) / Gorgias

Help desk for ecommerce with AI agents built for Shopify stores.

- Rank: #3 in AI help desk
- Searches: 22,200 US searches/mo for “gorgias”, October 2026, Semrush
- Category: [AI help desk](https://gtmshortlist.ai/ai-help-desk.md)
- Website: https://www.gorgias.com
- Pricing: From $10/mo, billed monthly ($10 monthly)
- Free plan: Not mentioned on their pricing page
- Free trial: Not mentioned on their pricing page
- Pricing source: https://www.gorgias.com/pricing
- Pricing checked: 2026-11-02T20:24:10.717+00:00
- Pricing confirmation: From vendor website
- All plans: [{"name":"Starter","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Starter For smaller brands getting started on one platform."},{"url":"https://www.gorgias.com/pricing","field":"monthly_price","quote":"Starter For smaller brands getting started on one platform. $10 /mo Billed monthly · cancel anytime"}],"annual_price":null,"monthly_price":10},{"name":"Basic","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Basic For growing brands whose support volume is outpacing their team."},{"url":"https://www.gorgias.com/pricing","field":"monthly_price","quote":"Basic For growing brands whose support volume is outpacing their team. $60 /mo Billed monthly · cancel anytime"},{"url":"https://www.gorgias.com/pricing","field":"annual_price","quote":"Basic For growing brands whose support volume is outpacing their team. $60 $50 /mo $600 billed annually"}],"annual_price":50,"monthly_price":60},{"name":"Pro","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Pro For scaling brands that let AI resolve and sell, with revenue analytics."},{"url":"https://www.gorgias.com/pricing","field":"monthly_price","quote":"Pro For scaling brands that let AI resolve and sell, with revenue analytics. $360 /mo Billed monthly · cancel anytime"},{"url":"https://www.gorgias.com/pricing","field":"annual_price","quote":"Pro For scaling brands that let AI resolve and sell, with revenue analytics. $360 $300 /mo $3,600 billed annually"}],"annual_price":300,"monthly_price":360},{"name":"Advanced","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Advanced For high-volume brands that need peak-ready automation and a dedicated team."},{"url":"https://www.gorgias.com/pricing","field":"monthly_price","quote":"Advanced For high-volume brands that need peak-ready automation and a dedicated team. $900 /mo Billed monthly · cancel anytime"},{"url":"https://www.gorgias.com/pricing","field":"annual_price","quote":"Advanced For high-volume brands that need peak-ready automation and a dedicated team. $900 $750 /mo $9,000 billed annually"}],"annual_price":750,"monthly_price":900},{"name":"fully custom plan","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Need a fully custom plan? For teams over 5,000 conversations a month with complex security, compliance, or integration needs. Talk to sales"}],"annual_price":null,"monthly_price":null},{"name":"Voice","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"Voice Phone support, inside your helpdesk"},{"url":"https://www.gorgias.com/pricing","field":"annual_price","quote":"Voice Phone support, inside your helpdesk From $25 /mo · annual pricing"}],"annual_price":25,"monthly_price":null},{"name":"SMS","unit":null,"evidence":[{"url":"https://www.gorgias.com/pricing","field":"name","quote":"SMS Two-way text conversations, on any plan"},{"url":"https://www.gorgias.com/pricing","field":"annual_price","quote":"SMS Two-way text conversations, on any plan From $17 /mo · annual pricing"}],"annual_price":17,"monthly_price":null}]
- Integrations: Not confirmed
- Status: Unclaimed
- Last checked: Oct 28, 2026

This listing is unclaimed. Details come from Gorgias’s public website. Pricing is from their pricing page, checked Nov 2, 2026. Integrations aren’t confirmed by the vendor.

## Gorgias alternatives

- [Zendesk](https://gtmshortlist.ai/zendesk.md): Help desk with ticketing, messaging and AI agents.
- [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant.
- [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers.
- [Pylon](https://gtmshortlist.ai/pylon.md): B2B support platform for Slack, Teams and email.
- [All Gorgias alternatives](https://gtmshortlist.ai/gorgias/alternatives.md)