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GTM Shortlist

Freshdesk alternatives

Other ai help desk tools, ranked by monthly US searches for each tool’s name.

Sponsored spot open, $99 a quarterSponsored spot open, $99 a quarter

Ranked by search demand

  1. 1
    ZendeskUnclaimed

    Help desk with ticketing, messaging and AI agents.

    368,000 searches/mo
    Pricing
    From $19 per seat/mo, billed annually ($25 monthly)
    Free trial
    14-day free trial, no card needed
  2. 3
    GorgiasUnclaimed

    Help desk for ecommerce with AI agents built for Shopify stores.

    22,200 searches/mo
    Pricing
    From $10/mo, billed monthly ($10 monthly)
    Free trial
    Not mentioned on their pricing page
  3. 4
    Help ScoutUnclaimed

    Shared inbox and help desk with AI drafts and answers.

    4,400 searches/mo
    Pricing
    Free plan
    Free trial
    15-day free trial, no card needed
  4. 5
    PylonUnclaimed

    B2B support platform for Slack, Teams and email.

    170 searches/mo
    Free trial
    Not mentioned on their pricing page