# Featurebase

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI help desk](https://gtmshortlist.ai/ai-help-desk.md) / Featurebase

Manage support tickets, automate replies with AI and capture customer feedback.

- Rank: #9 in AI help desk
- Searches: New listing, search volume pending
- Category: [AI help desk](https://gtmshortlist.ai/ai-help-desk.md)
- Website: https://featurebase.app
- Pricing: Free plan, paid from $29 per seat/mo, billed annually ($37 monthly)
- Free plan: Free plan
- Free trial: 10-day free trial, no card needed
- Pricing source: https://www.featurebase.app/pricing
- Pricing checked: 2026-11-05T23:23:30.159+00:00
- Pricing confirmation: From vendor website
- All plans: Free: Annual price not stated; Monthly price not stated; Growth: $29 per seat/mo, billed annually; $37 per seat/mo, billed monthly; Professional: $59 per seat/mo, billed annually; $75 per seat/mo, billed monthly; Enterprise: $99 per seat/mo, billed annually; $129 per seat/mo, billed monthly
- Integrations: Slack, Linear, ClickUp, Salesforce, Grain, Granola, Cursor, Claude, Intercom, Jira, Azure DevOps, Fathom, Gong, Discord, Segment
- Status: Unclaimed
- Last checked: Nov 5, 2026

This listing is unclaimed. Details come from Featurebase’s public website. Pricing is from their pricing page, checked Nov 5, 2026. Integrations aren’t confirmed by the vendor.

## Featurebase alternatives

- [Zendesk](https://gtmshortlist.ai/zendesk.md): Help desk with ticketing, messaging and AI agents.
- [Freshdesk](https://gtmshortlist.ai/freshdesk.md): Help desk from Freshworks with the Freddy AI assistant.
- [Gorgias](https://gtmshortlist.ai/gorgias.md): Help desk for ecommerce with AI agents built for Shopify stores.
- [Help Scout](https://gtmshortlist.ai/help-scout.md): Shared inbox and help desk with AI drafts and answers.
- [All Featurebase alternatives](https://gtmshortlist.ai/featurebase/alternatives.md)