# Conversation intelligence software

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Conversation intelligence software records sales and customer calls, transcribes them, and pulls out next steps, objections, competitor mentions and deal risk.

- Tools listed: 6
- Updated: Nov 3, 2026
- Ranked by: US searches per month
- Category demand: 1,600 searches/mo for “conversation intelligence” (Semrush, October 2026)

## Ranked list

1. [Fireflies.ai](https://gtmshortlist.ai/fireflies-ai.md): AI notetaker that records, transcribes and summarizes meetings. 22,200 US searches/mo for “fireflies ai” (Semrush, October 2026). Unclaimed. Pricing: Free plan, paid from $10 per seat/mo, billed annually. Free trial: Free plan instead of a trial. Source: https://fireflies.ai/pricing. Checked: 2026-11-02T21:03:25.06+00:00.
2. [Fathom](https://gtmshortlist.ai/fathom.md): AI notetaker for Zoom, Google Meet and Teams that syncs notes to your CRM. 9,900 US searches/mo for “fathom ai” (Semrush, October 2026). Unclaimed. Pricing: See pricing on their site. Free trial: Not mentioned on their pricing page. Source: https://fathom.video/pricing. Checked: 2026-11-03T08:12:35.445+00:00.
3. [Clari](https://gtmshortlist.ai/clari.md): Revenue platform for forecasting, pipeline inspection and call recording. 6,600 US searches/mo for “clari” (Semrush, October 2026). Unclaimed. Pricing: See pricing on their site. Free trial: Not mentioned on their pricing page. Source: https://www.clari.com/pricing. Checked: 2026-11-03T08:12:43.221+00:00.
4. [Avoma](https://gtmshortlist.ai/avoma.md): Meeting assistant with call recording, notes and conversation analysis. 3,600 US searches/mo for “avoma” (Semrush, October 2026). Unclaimed. Pricing: From $19 per seat/mo, billed annually ($29 monthly). Free trial: 14-day free trial, no card needed. Source: https://www.avoma.com/pricing. Checked: 2026-11-03T08:12:51.246+00:00.
5. [Gong](https://gtmshortlist.ai/gong.md): Records and analyzes sales calls and deals to forecast and coach. 3,600 US searches/mo for “gong.io” (Semrush, October 2026). Unclaimed. Pricing: Custom pricing, contact sales. Free trial: Not mentioned on their pricing page. Source: https://www.gong.io/blog/silence-is-golden-unless-it-s-your-buyer. Checked: 2026-11-03T08:14:02.85+00:00.
6. [Chorus](https://gtmshortlist.ai/chorus.md): Call recording and conversation analysis, now part of ZoomInfo. 1,600 US searches/mo for “chorus ai” (Semrush, October 2026). Unclaimed. Pricing: Custom pricing, contact sales. Free trial: Free trial. Source: https://www.zoominfo.com/pricing. Checked: 2026-11-03T08:14:18.076+00:00.

## Popular comparisons

- [Fathom vs Fireflies.ai](https://gtmshortlist.ai/compare/fathom-vs-fireflies-ai.md)
- [Clari vs Fireflies.ai](https://gtmshortlist.ai/compare/clari-vs-fireflies-ai.md)
- [Avoma vs Fireflies.ai](https://gtmshortlist.ai/compare/avoma-vs-fireflies-ai.md)
- [Fireflies.ai vs Gong](https://gtmshortlist.ai/compare/fireflies-ai-vs-gong.md)
- [Clari vs Fathom](https://gtmshortlist.ai/compare/clari-vs-fathom.md)
- [Avoma vs Fathom](https://gtmshortlist.ai/compare/avoma-vs-fathom.md)
- [Fathom vs Gong](https://gtmshortlist.ai/compare/fathom-vs-gong.md)
- [Avoma vs Clari](https://gtmshortlist.ai/compare/avoma-vs-clari.md)
- [Clari vs Gong](https://gtmshortlist.ai/compare/clari-vs-gong.md)
- [Avoma vs Gong](https://gtmshortlist.ai/compare/avoma-vs-gong.md)

## Related categories

- [Sales coaching](https://gtmshortlist.ai/sales-coaching-software.md)
- [AI sales assistants](https://gtmshortlist.ai/ai-sales-assistant.md)
- [AI CRM](https://gtmshortlist.ai/ai-crm.md)
- [AI dialers](https://gtmshortlist.ai/ai-dialer.md)

## About this list

Tools are ordered by monthly US searches for each tool’s name, from Semrush, October 2026. Ties are alphabetical. Sponsored spots are labeled and never change rank. Last checked Nov 3, 2026. Method: https://gtmshortlist.ai/methodology.md