Decagon vs Fin by Intercom

Two ai customer service agents tools side by side. Anything the vendor hasn’t confirmed says so.

Decagon compared with Fin by Intercom
	Decagon #2 in AI customer service agents	Fin by Intercom #4 in AI customer service agents
What it does	AI agents that resolve support conversations across chat, email and voice.	AI agent that answers customer questions inside Intercom or your current help desk.
Monthly searches	6,600	1,000
Pricing	Custom pricing, contact sales	From $0.99
All plans	All plans Plan details not verified yet.	All plans Fin with your current helpdesk Annual price not stated Monthly price not stated Source Pro Annual price not stated $100 /mo, billed monthly Source Copilot Annual price not stated $35 per user/mo, billed monthly Source Fin Voice Annual price not stated Monthly price not stated Source
Free trial	Not mentioned on their pricing page	Not mentioned on their pricing page
Integrations	Not confirmed	Not confirmed
Listing status	Unclaimed	Unclaimed
Website	decagon.ai	fin.ai

Pricing and trials come from each vendor’s pricing page, checked Decagon: Nov 2, 2026; Fin by Intercom: Nov 2, 2026.

Searches are US monthly volumes for each tool’s brand query, Semrush, October 2026.

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