# BoldDesk

Breadcrumb: [Home](https://gtmshortlist.ai/index.md) / [AI customer service tools](https://gtmshortlist.ai/ai-customer-service.md) / [AI customer service agents](https://gtmshortlist.ai/ai-customer-service-agents.md) / BoldDesk

Resolve customer requests, manage tickets and draft replies with AI agents.

- Rank: #9 in AI customer service agents
- Searches: New listing, search volume pending
- Category: [AI customer service agents](https://gtmshortlist.ai/ai-customer-service-agents.md)
- Website: https://bolddesk.com
- Pricing: See pricing on their site
- Free plan: No free plan
- Free trial: 15-day free trial, no card needed
- Pricing source: https://www.bolddesk.com/pricing
- Pricing checked: 2026-11-09T22:45:42.988+00:00
- Pricing confirmation: From vendor website
- All plans: Pricing Without AI: Annual price not stated; Monthly price not stated; 1000+ Agents: Annual price not stated; Monthly price not stated
- Integrations: JIRA, Salesforce CRM, Azure DevOps, Microsoft Teams, Slack, HubSpot, Pipedrive, Shopify, WooCommerce, Stripe, Asana, Aircall, Microsoft Entra ID, Twilio, Zapier
- Status: Unclaimed
- Last checked: Nov 9, 2026

This listing is unclaimed. Details come from BoldDesk’s public website. Pricing is from their pricing page, checked Nov 9, 2026. Integrations aren’t confirmed by the vendor.

## BoldDesk alternatives

- [Sierra](https://gtmshortlist.ai/sierra.md): Conversational AI agents for customer service at large consumer brands.
- [Decagon](https://gtmshortlist.ai/decagon.md): AI agents that resolve support conversations across chat, email and voice.
- [Kore.ai](https://gtmshortlist.ai/kore-ai.md): Platform for building AI agents for customer and employee service.
- [Fin by Intercom](https://gtmshortlist.ai/fin-by-intercom.md): AI agent that answers customer questions inside Intercom or your current help desk.
- [All BoldDesk alternatives](https://gtmshortlist.ai/bolddesk/alternatives.md)